How do I place an order?

To place an order, simply browse our collection, select the items you'd like to purchase, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information.

What payment methods do you accept?

We accept major credit and debit cards, as well as COD and other secure online payment methods.

What is your return and exchange policy?

We offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return it within 7 days of receiving it. Please visit our Returns & Exchanges page for more details.

How can I track my order?

Once your order has been shipped, you'll receive a tracking number via email. You can use this number to track the status of your delivery.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary depending on your location.

Is my personal and payment information secure?

Yes, we take your privacy and security seriously. We use secure encryption technology to protect your information during the checkout process.

Can I cancel my order after it's been placed?

We process orders quickly, but if you need to cancel, please contact our customer support as soon as possible. Cancellation options depend on the order status.

How do I contact customer support?

You can reach our customer support team via email at letschat@theminies.com or through our Contact Us page. We're here to assist you with any questions or concerns.

Do you offer gift cards?

Yes, we offer gift cards that make great presents for friends and family. You can purchase them on our website.

Can I change my shipping address after placing an order?

If you need to change the shipping address, please contact us immediately. We'll do our best to accommodate your request if the order hasn't been shipped yet.

Do you offer discounts or promotions?

Yes, we often have sales, promotions, and discounts. Keep an eye on our website and subscribe to our newsletter to stay updated on the latest deals.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at letschat@theminies.com

Other inquiries? Let's chat.

Please email us at letschat@theminies.com